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Products Converso CATI Converso PhoneBox

Converso PhoneBox

Independence for your CATI surveys

Converso PhoneBox responds to all your telephonic needs (analogical and VoIP). Take advantage of our CATI solution benefits whatever the phone infrastructure in place in your company.

Converso PhoneBox offers all the functions of the market's most powerful PBX. Free your interviewers of operational constraints thanks to call status recognition and automatic dialling.

Remotely administrate and supervise your interviewer sites with the web administration management console.

Created for maximum flexibility, Converso PhoneBox can be used with all standard market equipment, and supports analogical and VoIP protocols.

Converso PhoneBox can be used in a standalone mode or simultaneously with your existing PBX


Functions :

Inbound and outbound call management
Automatic dialling, Progressive and Predictive
Voice recognition (fax, wrong and busy numbers)
Automatic call distribution (ACD)
Interactive voice Response (IVR)
Remote calls
Call recording
'Mute Mode' Communication with interviewers 
Detailed call reports
Remote supervision and administration 
Interviewer home office
VoIP
Unlimited connection to T0 et T2


Download Converso PhoneBox Product Sheet