A Global and Adapted Offer

Conversoft "Professional Services" team will help you throughout your project implementation. Their role is to ensure successful  project execution.

We put our expertise and experience in your hands.


          FUNCTIONAL DELIVERY

Conversoft offer their market research skills and expertise to help you and give you advice to optimize data collection processes.
Step 1 : Define project goals, needs and constraints.
Step 2 : Survey design and creation
Step 3 : Survey launch (CAWI)
Step 4 : Follow-up
Step 5 : Results follow up and report supplying

We can carry out all, or selected elements of your survey projects.

Choosing Conversoft will help you spare your resources, obtain quicker results and focus on results.

TECHNICAL DELIVERY

We can also take charge of the installation, configuration, customization and integration of our solutions with your information systems.

Installation
Conversoft solutions are available in SaaS (Software as a Service) or rental mode.
 In rental mode, the solution is hosted on your servers, we can assure installation, settings and administration.
 In SaaS mode, the solution will be hosted on our servers. A secure, unlimited access will be provided for you, your colleagues and your customers.
In SaaS mode we take care of server administration, migration and maintenance.

Configuration
Conversoft applications are flexible and can be configured to fulfil client expectations, requirements and constraints.

Configuration includes:

Creation of user groups
Profile creation and attribution of access rights
Email and text message server configuration

Integration

Our consultants can also carry out Conversoft platform integration within your information systems and with other applications such as:
CRM tools
Analysis tool : BO, SPSS
ID tools (LDAP, SSO)

SUPPORT

          From implementation to operational thought a process of optimization and upgrading activities, Conversoft qualified experts will assist  
          and advise you all along your production tools life cycle.

          The Converso Support offer, is the opportunity for you to access to technique, know-how and surveys practical experience. 
          Optimize and upgrade your production tools easily and more efficiently.

          With good information and tools in hands, you will be in a better position to run effectively our solution:

           Activity continuity – Improve process availability, eliminate unexpected interruptions and guarantee client satisfaction.
           Investments protection – Promote continuous innovation and upgradability with software migration and upgrades.
           Total operating cost drop -  Decrease your costs thanks to a better management of your business and computing process.
       
         Contact the Converso support team

TRAINING

Conversoft offers a complete range of inter and intra-company training courses for expert mastery of our solutions.
These courses can be carried out in English or in French, at your premises, or at Conversoft training centres.
These courses offer immediate skills in using the Converso features and lead the participants to be fully operational by the end of the training course.

CONVERSOft is a certified training centre.