(Computed Assisted Telephone Interview), Professional range of products:
Conversoft offers you the most powerful market research tool for your telephone interviews. Easy to install and to manage, Converso CATI assists you with questionnaire creation, script settings and fieldwork management. Thanks to the Supervise application, you will be able to manage your teams’ productivity and to follow-up of all your surveys.
EFM
Enterprise Feedback Management
Main features
Outbound call management
Automatic call-back management
Automatic dialling, in preview, progressive and predictive modes
Questionnaire connection to databases (relational DB) and external lists of answers
Interview recording
Unlimited simultaneous survey, interviewers and quotas