Using a standard internet browser, Converso CATI WEB allows you to conduct interviews with the exact same features, user-friendliness and power as Converso CATI.
EFM
Enterprise Feedback Management
Main functions
Converso CATI WEB offers the same technical features as Converso CATI.
Functional differences:
The interviewers access Converso using a web browser.
They are linked to the web server using an internet connection.
For a given survey, the interviewers can be located in one or more remote call centers.